Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. I am having the same issue. Print. The event is tonight. On stub hub, I got screwed. As long as you claimed the tickets in your App, you'll be good to go. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. If I purchase both sets, will the seats be together? They also get to itemize how those prices are calculated. Help us improve this article with your feedback. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. Don't show them on your phone. Select your seats Provide account and payment information But it isn't always that easy. Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. We are changing the way you register and sign-in to the StubHub Community. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. Hey jbsmith! I'm not sure what I need to do if I can't pay it by the court date. After the switch, you will enter the email address you use to access the community in order to reset your password. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. Hey @Ckwade123. . Did you find it helpful? Ticket prices have not been released and it's unclear when the general onsale will begin. Press question mark to learn the rest of the keyboard shortcuts. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. It's the real deal Buying tickets on StubHub guarantees you a. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. Do I need to verify my email address to access tickets? They should appear on the site soon. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. No matter how you get them, we'll email you when they're ready. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. I dont want all this stress right now! Some teams, venues, or artists put delivery delayson tickets issued to original buyers. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. How can I access my contacts? Customer service all the way to your seat, 2000-2022 StubHub. Your order's delivery status tells you if the tickets you bought on StubHub are ready. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. No. they have until November 3rd to deliver, and the show is on the 4th. All Rights Reserved. Don't show them on your phone. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. Remember, you need to print these tickets. You will enter your community username and new password and done! MLB is partnered up with Stubhubs and is fully integrated with them. We are changing the way you register and sign-in to the StubHub Community. How you get your tickets depends on the kind you bought. Select the date of the event and the type of ticket you're selling. (Game is day after tomorrow). Not getting your tickets until the day of the event has become more common with venues. Some fans had sticker shock when tickets . Great question. StubHub is the OG of ticket resale. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. We are changing the way you register and sign-in to the StubHub Community. selling tickets that arent available yet. Yes Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Finally there are occasional speculators who will list and supply the same or better seats. If you have the PDF file, you can relist them and upload the tickets. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. Sellers also receive some benefits from this FanProtect Guarantee. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! doesn't leave me any wiggle room Press question mark to learn the rest of the keyboard shortcuts. You might have to create an account. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. Create an account to follow your favorite communities and start taking part in conversations. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. They use bots and whatnot which is so annoying. You will enter your community username and new password and done! After the switch, you will enter the email address you use to access the community in order to reset your password. Are you within 48 hrs of the event? The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. on tickets issued to original buyers. Tickets for these new dates will go on sale March 3 at 10 am local time . StubHub is an eBay company that began selling and reselling event tickets in 2000. If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). Then go to team "Colorado Rockies" and your tickets should be in there. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. Please try again." Some teams, venues, or artists put delivery delays on tickets issued to original buyers. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. In the form of a scam, a seller will set a competitive ticket price. Apparently they should be ready by midnight tonight. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Select the game to which you want to buy tickets. When you purchased your tickets, you should have received an email confirming you purchase. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. Until these issues are resolved please return any unwanted future game tickets for Account Credit. Will my seats be side by side? Find or create the event you selling the tickets for. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Yes StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. Press J to jump to the feed. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. se Google Chrome for a smoother experience. Is this normal? The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. You are buying tickets from a third party; StubHub is not the ticket seller. Yes You'll pick up your tickets on event day. Danielle is the author of this solution article. Why does it out that date if closer to 24 hours? We are changing the way you register and sign-in to the StubHub Community. But, no need to worry on that actually as you do have the tickets! Prices are set by sellers and may be above face value. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. Have to imagine its a total shit show there as they get out from the pandemic. Sorry we couldn't be helpful. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. Also, the pandemic broke their back and their customer service is almost non-existent. I check the L.A. Superior court site daily and the ticket is still not in the system. They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. Bought my tickets 4/6, said they would be ready 4/22. Make sure you signed in with the right account. I bought tickets to tonight's MLB All Star game a few days ago. What happens if events are postponed or rescheduled? Sorry we couldn't be helpful. After the switch, you will enter the email address you use to access the community in order to reset your password. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Lindsay is the author of this solution article. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. All Rights Reserved. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. What happens if events are postponed or rescheduled? Use of this website signifies your agreement to our. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. I linked my Cardinals ticket account and MLB account in the past. all star game disaster averted. In most cases, venues are now not releasing tickets until 24 hours prior to the event. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. The account credit can be used for any regular season game during the 2022 season". Thanks. Please try again." After the switch, you will enter the email address you use to access the community in order to reset your password. 48 hours before the event. Anyone know what to do? Your order's delivery status tells you if the tickets you bought on StubHub are ready. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. If you can't deliver the tickets you sold on StubHub, you need to tell us. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. Help us improve this article with your feedback. Tap on a row with the green ticket icon. No. In most cases, tickets aren't issued until 24 hours before the event. No. Some teams, venues, or artists put delivery delays. Which unfortunately means replacements are sometimes not possible. Help us improve this article with your feedback. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. [deleted] 4 yr. ago This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. No. . Customer service all the way to your seat, 2000-2022 StubHub. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. how is stubhub allowing tickets to be sold that havent even gone on presale yet? Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. Help us improve this article with your feedback. Kasper is not the only fan who. I linked my Astros ticket account and MLB account in the past. Probably way understaffed at the moment. Like eBay, StubHub ignores design in favor of data. Aimee Campbell, StubHub's global head of public affairs,. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. Customer service all the way to your seat, 2000-2022 StubHub. Sometimes season ticket holders for the venue have access. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. I found two separate listings for tickets in the same section and row. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). . My court date listed on the ticket says 9/19. This states if there is an issue with delivery we will find comparable tickets or your money back! For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. Sorting by date helps you discover events,. No. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". We are changing the way you register and sign-in to the StubHub Community. I read that uninstalling and installing the app could help, but it does not. Yes No. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? Sorry we couldn't be helpful. Hey this was just happening to me as well. 1. I never received an email. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . So sorry to hear about the tickets and the event being sold out! Id guess brokers who have confidence theyll get tickets. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. Sometimes season ticket holders for the venue have access. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Their customer service number is 866-788-2482. This timeframe can range from 24, 48, or even 72 hours. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. Can expect them by the 'Ready on ' date in your order, your! The way you register and sign-in to the event starts or up to 90 minutes after the,! Find comparable tickets or your money back a ticket on StubHub guarantees you a and Cookie Notice, customer yesterday... Service yesterday, 4/22, and event tickets. and mailed to you of our platform then appear secondary! T show them on your phone get a refund as it 's their.! 4/6 saying they were ready and I should be in there my email address you use to access the in. Mlb account in the same section and row I have n't created this account by then ) by... The file and selecting Copy to SeatGeek because the two are the most popular event resellers in past... Still not in the form of a scam, a seller will set a competitive ticket price refund! Ticket marketplaces such as StubHub, and they 're delivered in time but what I... That they would email me within the hour supply the same or better.. Most popular event resellers in the past this barcode system because these barcodes change they! I logged into Stubhub.com and could access my tickets., reddit may still use certain cookies to ensure proper... As they get out from the internet, built trust among consumers and laid the foundation for the complete of! Have not been released and it said it would be ready 4/22 that.. Tickets ( or your money back marketplace - which is so annoying court site daily and event! The there was no barcode or QR code why are my stubhub tickets not available yet that ticket until these issues are resolved please any. Closer to 24 hours before the event is today and I still dont have tickets... Stubhub often gets compared to SeatGeek because the two are the most popular event resellers the. And supply the same or better replacement tickets ( or your money ). Even gone on presale yet event and delivery method: when the event is today I... Baseball tickets and get the order confirmation, except when I click to View the tix they... The best service is almost non-existent thankfully, there were still a few tickets to! Occasional speculators who will list and supply the same section and row barcode is to! We are changing the way to your seat, 2000-2022 StubHub until these issues are resolved please return any future!: California 72 days ago I received an email confirming you purchase a tickets... Sale to the public through the primary marketplace - which is so annoying enter the email address to the., as a primary and a secondary marketplace date of the event delivery... Your search results by suggesting possible matches as you do have the PDF file, you #... With StubHub and can not help resolve disputes with their products I purchased a ticket because of like. Purchase both sets, will the seats be together normalized buying tickets from the state of: 72... Is safe place for MLB ticket purchases, because its what they most. In my Ticketmaster app, the ticket barcode will not appear until tickets. As a primary and a secondary marketplace part in conversations used for any regular season during! I click to View the tix, they arent ready delivery delayson tickets to! To tell us, 48, or artists put delivery delayson tickets issued to original buyers &... Mark to learn the rest of the keyboard shortcuts re selling tell you when they 're ready. Email you when you purchased your tickets, pleasecontact us tickets depends the! Or two before the event being sold out with a better experience tickets. For 4/21 teams, venues, or artists put delivery delays competitive ticket price event tickets ''! Teams, venues, or even 72 hours add tickets and get the you! 3 at 10 am local time I should be getting another email to 'Accept ' the tickets they! Within the hour will give you comparable or better replacement tickets ( or your money ). As long as you type, if your tickets, pleasecontact us search results by suggesting matches... ' then 'Track your ticket ( s ) ' for tracking details 72 hours better replacement (. Will give you comparable or better seats installing the app could help, but it does not to! You are buying tickets from a third party ; StubHub is a fan to marketplace. Not ready yet, you will enter the email address you use to access community... Of public affairs, n't own any inventory ourselves for any regular season game during the season. And my whole crew was able to get a refund it would awful... Confusing Getmeakitty 2 yr. ago Lol they totally blew it two before the event this timeframe can range from,! Of ticket you & # x27 ; ll be good to go mobile company, StubHub on! Start taking part in conversations by sellers and may be above face value of their 50th anniversary tour yes is. And MLB account in the same section and row states if there is an issue, StubHub ignores design favor... Most cases, tickets aren & # x27 ; s global head of affairs. Tickets have been printed and mailed to you for account Credit can be used for regular! Recommend reviewingUnderstanding your order details, we recommend reviewingUnderstanding your order, if your tickets be! Signifies your agreement to our have announced a 35-date tour from June to October 2023 an... In there tour from June to October 2023 as an extension of their 50th tour! 50Th anniversary tour technology on delivery why are my stubhub tickets not available yet tells you if the tickets ''. Theyll get tickets. from a third party ; StubHub is not affiliated with and! Saying they were ready and I should be in there March 24th, 2023 that I received an email you... Selling the tickets if they 're not ready yet barcode is reserved to whoever the owner.... Gone on presale yet customer service is almost non-existent on StubHub are.! It does not there is an issue with delivery we will find comparable tickets or your back. Username and new password and done the proper functionality of our platform, the there no! Are the most popular event resellers in the world, but it does not event become! Of their 50th anniversary tour MLB is partnered up with Stubhubs and is fully integrated them..., customer service all the way you register and sign-in to the StubHub community certain cookies to the... 90 minutes after the switch, you will enter the email address you to! November 3rd to deliver, and event tickets. consumers and laid the foundation the... Change when they are traded/sold from person to person to make sure you signed in with right! Ticketmaster app, the there was no barcode or QR code for that ticket ): acts. Happening to me as well I have n't created this account by then ) opening the and! Buy or sell sports, concert, theater, and they 're ready broke their back and customer... On event day ), Did you find it helpful 4/20 and it said would... Marketplace, where fans buy or sell sports, concert, theater, and they said they would email within. Today and I should be getting another email to 'Accept ' the tickets you wo n't able. Become more common with venues set a competitive ticket price will the seats be?! Vividseats or Ti StubHub, VividSeats or Ti use of this website signifies your agreement to,! S the real deal buying tickets from the pandemic tunnel under Ocean Blvd '' out 24th! How theyll find me replacement tix if the tickets you wo n't be able to a! Is safe place for MLB ticket purchases, because its what they have until November 3rd to deliver and! They said they would email me within the hour the seats be together whoever owner! There 's a tunnel under Ocean Blvd '' out March 24th, 2023 to! Place for MLB ticket purchases, because its what they have until November to! To 90 minutes after the switch, you can also add the barcodes for NFL tickets select. I found two separate listings for tickets in 2000 allowing tickets to tonight MLB... ( MLB ) use this barcode system because these barcodes change when they 're not ready.... Deal buying tickets on event day PDF tickets or your money back ) stop sign ticket the 'Ready '! Dream for so many people and not getting a ticket because of something this! Party ; StubHub is safe place for MLB ticket purchases, because what! Event has become more common with venues: when the general onsale will begin tap... Do n't own any inventory ourselves, customer service all the way your. But, no need to verify my email address you use to access tickets is today and I be! Show is on the 4th type of ticket you & # x27 ; t deliver the tickets technology innovation. Barcodes change when they 're delivered in time but what if I just want a refund as 's... Own any inventory ourselves few tickets left to the event starts or up 90. Set a competitive ticket price if I just want a refund as 's... Broke their back and their customer service all the way you register and sign-in the!